Have your utilities been, or will they be shut off soon?
What Are the Reasons for Utilities Being Cut Off?
There are a variety of reasons why utilities, such as water, gas, or electricity, may be cut off to a household. The most common reason for utility shut-offs is non-payment of bills. If a resident fails to pay their utility bills on time, the utility company has the right to disconnect their services. [1]
Utility companies typically offer a grace period before initiating payment collection procedures. Afterward, they will provide both verbal and written notifications to inform you that your payments are overdue.
What Stops Utility Shut-Offs?
- Medical: If a household member has a serious medical condition or requires equipment powered by electricity for life support, the utility company may not shut off the power.
- Bankruptcy: In the United States, filing for bankruptcy triggers an automatic stay, which generally prohibits utility companies from disconnecting or discontinuing services due to unpaid bills. This stay remains in place during the bankruptcy proceedings, offering some protection for individuals facing financial difficulties.
- Payment Assistance Programs: Some utility companies offer payment plans or assistance programs for customers experiencing financial hardship.
- Winter heating season: During the winter heating season, which typically runs from October 15 to April 15, utility companies are prohibited from disconnecting heat-related utility services for qualified low-income customers.
Ways to Keep Utilities Connected
Budget for your utilities and pay your bills on time to avoid any disconnections. Consider setting up automatic payments or reminders to ensure that you never miss a due date.
If you are experiencing financial difficulties or are unable to pay your bill on time, reach out to your utility company to discuss possible payment plans or assistance options. [2]
Many companies offer programs to help customers facing hardship, and by being proactive and transparent about your situation, you may be able to avoid a disconnection.
Tips to Reduce Utility Use
- Only use your air conditioning during the hottest hours
- Adjust the heat so that it is not constantly running
- Reduce your shower time and avoid watering your lawn
Are you facing the distressing situation of having your utilities shut off in Cleveland?
Don’t let utility shut-offs continue to disrupt your life. Contact the Richard West Law Firm today to help you put an end to this situation.
FAQ's
In Ohio, utility companies are generally prohibited from shutting off gas or electric services to residential customers during the winter months. The winter reconnect rule, which is enforced by the Public Utilities Commission of Ohio (PUCO), typically prohibits utility disconnections for non-payment from October 14 through April 15, specifically for customers who meet income-based criteria or receive certain forms of government assistance.
The "175 Winter Reconnect" program in Ohio refers to a utility assistance program that helps eligible customers to prevent disconnection of their utility services during the winter months. This program is administered by the Public Utilities Commission of Ohio (PUCO). The 175 Winter Reconnect program allows eligible households to have their utility services restored or maintained from October 14 through April 15, if they owe $175 or less to their gas or electric utility.
Customers can access the 175 Winter Reconnect program by contacting their utility company and informing them about their eligibility for the program. Once registered in the program, the utility company is typically required to reconnect or maintain the customer's gas and electric services, even if the customer owes up to $175 on their bill.
The typical electric bill charge in Ohio can vary widely depending on factors such as location, energy usage, the specific utility provider, and any applicable government regulations or incentives. On average, however, the residential electricity cost in Ohio is approximately 12.48 cents per kilowatt-hour, which is slightly below the national average.
Electricity rates can fluctuate based on a variety of factors, including market conditions, seasonal demand, and the type of rate plan selected by the consumer. Energy-efficient practices and appliances can impact overall electricity costs.
For the most accurate information about current electricity rates, it's recommended to contact the specific utility provider or review recent bills to understand the exact charges and any additional fees or surcharges included.
Sources:
[1] Energy Disconnection and Reconnection | Office of the Ohio Consumers’ Counsel. (n.d.). https://www.occ.ohio.gov/factsheet/energy-disconnection-and-reconnection
[2] Special Reconnect Order | Office of the Ohio Consumers’ Counsel. (n.d.). https://www.occ.ohio.gov/factsheet/special-reconnect-order
